Working responsibly

Safety, health and well-being

We provide our people with a safe system of work, and our employees and contractors have a responsibility to follow it.

We reinforce the safety of our people through the business:

  • All risks are managed to As Low As Reasonably Practicable (ALARP) levels.
  • Operations must adhere to our Corporate Responsibility Management System (CRMS).
  • We set plans and mechanisms in place to manage our risks in our operated projects.

To manage occupational safety day-to-day, we use a number of mechanisms, including: CR management system procedures; behavioural safety initiatives; management visits; audits; permit to work; toolbox talks; safety drills; and training. Our people and contractors are encouraged to cease work if they believe an unsafe condition or risk to the environment may occur. We do not resume work until risks are understood and controls are in place. We also have a robust incident investigation process to ensure that incidents are recorded and investigated, and lessons learnt where necessary.

Health challenges

We support all staff who may be exposed to health risks associated with our business. The main risks are the potential exposure to infectious diseases such as malaria, and exposure to harmful substances, in our operating locations or during travel. We carry out local health risk assessments to identify potential concerns for all our operating locations and apply controls to prevent or manage risks.

Controls are applied in projects and for day-to-day activities such as travelling to locations where endemic diseases pose a threat. Health management plans are in place for in-country operations and we maintain travel risk and management plans for travellers to challenging environments which represent specific risks.

We manage exposure to harmful substances (such as chemicals and waste) for both people and the environment. To do this, we select the least damaging materials possible to maintain their function; provide suitable storage and handling facilities; implement work risk assessments and appropriate handling procedures; and provide suitable personal protective equipment (PPE).

Our contractors are expected to have compatible arrangements in place to prevent health impact to their workforce, including acute and chronic exposure prevention, as well as preventing escape to the environment.

Protecting our employees

We want our people to be happy and healthy at work, and recognise the importance of employee well-being. We conduct ergonomic assessments for all office-based staff and contractors.

To help our people to perform at their best, our People Management Manual was revised and reissued in 2017. This includes policies on recruitment and selection; diversity; health and well-being; work-life balance; training and deployment; employee relations; rewards and benefits; facilities management; and other policies such as whistleblowing.

Our staff well-being approach also includes:

  • optional annual health assessments for all staff;
  • health and well-being awareness initiatives such as ‘Lunch and Learn’ sessions; and
  • sponsored sports and fitness challenges, for which we provide both encouragement and financial support.

Security risks have been increasing over recent years, representing a global risk to our personnel and our business activities as a whole. Consequently, our focus is not just directed at locations representing a high security threat, but also at the potential widescale threat to all our personnel.

We look to continually improve the support, training and advice we give to our people, subscribing to specialist tools to track and evaluate threats to personnel and assets across our locations.

During new business assessments, we consider security issues as part of the initial investment process and new country entry procedure.

We continue to safeguard our IT infrastructure and review arrangements to ensure we remain protected from cyber security breaches and malware incidents. We also actively participate in industry bodies to ensure that we are aware of potential threats and measures to prevent such breaches, that would result in sensitive data loss.